Offensive Security Support Portal Help Center home page
Sign in
  1. Offensive Security Support Portal
  2. General Frequently Asked Questions (FAQ)

General Frequently Asked Questions (FAQ)

Information on our products, registration, and purchases.

General FAQs

  • Brand Refresh FAQ
  • OffSec Live FAQ
  • The Legacy System vs The OffSec Learning Library!
  • What is your academic policy?
  • Am I allowed to do what I want with my course materials?
  • Where can I find the syllabus for each of the courses provided by OffSec?
See all 12 articles

Product Information

  • Learn One Renewal FAQ
  • Upgrade FAQ
  • What's included in your library
  • Learn One FAQ
  • Learn Unlimited FAQ
  • Learn Fundamentals FAQ
See all 10 articles

Orders & Registration

  • Why can't I redeem my voucher code?
  • How do I access my OffSec Learning Library account after being migrated?
  • How do I register for one of your online courses in the Learning Library?
  • How do I access a course assigned to me by my company?
  • What should I do if I have not received an activation email when registering?
  • What should I do if the account activation link has expired ?
See all 13 articles

Course Payments

  • Climb FAQ
  • Achieve Discount Program FAQ
  • Aspire Discount Program FAQ
  • How can I purchase a lab extension?
  • Is an exam included in the lab extension fee?
  • What courses can I purchase as a bundle?
See all 16 articles

Live Training

  • What Materials will we receive during the Blackhat live courses?
  • Will you be offering live training outside of Blackhat?
Offensive Security Support Portal
Powered by Zendesk