This FAQ contains information for products purchased by individual students.
If you are an admin for an organization and wish to learn more about the upgrade paths available for organization purchased products, please see our License Upgrade FAQ.
An upgrade is a path where you can move from an active Learn Fundamentals subscription to a higher subscription available for individuals by paying a prorated value.
At the moment, individual students can upgrade from the Learn Fundamentals subscription to Learn One subscription.
Upgrades from an individual 90 day course, lab extensions or exams to a subscription are not available. Individuals cannot upgrade to the Learn Unlimited subscription as the Learn Unlimited product is only available to organizations.
Students who have registered as individuals and have not acquired the product through an organization can only upgrade the Learn Fundamentals through the Buy More option of their Training Library account.
Students who have acquired the product through their organization can only upgrade the product through their organization.
For step by step instructions on how to upgrade your subscription, please click here.
The subscription upgrade price will be prorated based on the Learn Fundamentals original price and the remaining time left on your subscription. So when you choose to upgrade your Learn Fundamentals to Learn One subscription, you will be paying the Learn One list price less the equivalent amount of the remaining period of your current Learn Fundamentals subscription.
Example: You purchased your Learn Fundamentals subscription at 799 USD and you are currently at 90 days of the subscription. The Learn One upgrade price will be:
2499 USD - [799 USD/365] * [365-90] = 1897.01 USD
Can I use my Achieve/Aspire discount when upgrading to Learn One?
Discounts cannot be applied when upgrading. If you are interested in the Learn One subscription, you will need to decide whether you go by upgrading or by availing the discount.
When I upgrade from a Learn Fundamentals to a Learn One subscription, how much time will I have access to the Learn One products?
Upgrading to a Learn One subscription will give you 365 days of access to the Learn One products.
Your 365 days of Learn One subscription access will begin from the moment you submit the payment for your upgrade. You cannot choose to start your Learn One subscription at a later time.
Your subscription will end 365 days from the day you upgraded to Learn One.
If I have used up my OSWP or KLCP certification attempt of my Learn Fundamentals subscription and haven’t passed, will I get new free attempts after the upgrade?
Yes. Once you have upgraded, you will get everything that’s included in the Learn One subscription.
I subscribed to Learn Fundamentals as an individual, can I upgrade via an invite or via your training consultants?
A Learn Fundamentals subscription that was made as a direct online purchase cannot be upgraded through an organization invite or by purchasing through our training consultants.
For more information on how to upgrade your subscription, please click here.
No, as access to the Learn One subscription begins immediately after payment, once purchased, a Learn One subscription cannot be refunded or downgraded to Learn Fundamentals.