To help you navigate our website and Help Center, we've included a few pages we believe might come in handy for our Offensive Security students.

First off, some important pages to take note of on our Official Website:

• Our Status Page - If you're experiencing issues, this is a good first place to check if we're having any outages within our systems.
• Our Legal page: Check out the OffSec Terms and Conditions, the Academic Policy and Privacy Policy.
• The OffSec Blog - Read the latest updates and news about Offensive Security.

and a few more:

• Our Bug Bounty Program page - If you found a bug and believe it qualifies for our bug bounty program, this would be the page to check out.
• Our Core Values - Our code of conduct for engaging with each other and the world around us.
• Our Career Opportunities - Join the OffSec family, from anywhere?

You can also Join Our Email List in order to stay updated.

Who to contact when:

We have quite a few different departments within OffSec and hopefully, this will help you get your email to the correct department:

• Orders Department (orders@offensive-security.com): For any inquiries regarding payment, registration for future courses, changing course start dates, exam scheduling or student record updates.
• Help Department (help@offensive-security.com): For any technical issues you might have with the lab/exam machines or VPN connection.
• Challenges Department (challenges@offensive-security.com): For any inquiries related to your current, past or future exam attempt
• Proctoring Department (proctoring@offensive-security.com): For all inquiries regarding the proctoring of your exam, including questions about your identification or testing the proctoring software.
• Live Chat - For live technical assistance with your lab or exam connectivity.

If you're not sure which department to contact, you can always submit a request and one of our Team members will help you by redirecting your request to the appropriate department.

Over to some of our Important Help Center Articles:

Course start guide
Kali Linux Virtual Machine
Offensive Security Community
What is your course code system?
PG Play and Practice Support

Exam Guides and Course Information Articles:

OSCP Exam Guide - The companion certification to the PEN-200 Course
OSWP Exam Guide - The companion certification to the PEN-210 Course
OSEE Exam Guide - The companion certification to the EXP-401 Course
OSWE Exam Guide - The companion certification to the WEB-300 Course
OSED Exam Guide - The companion certification to the EXP-301 Course
KLCP Exam Guide - The companion certification to the PEN-103 Course
OSEP Exam Guide - The companion certification to the PEN-300 Course
OSDA Exam Guide - The companion certification to the SOC-200 Course
OSMR Exam Guide - The companion certification to the EXP-312 Course
OSWA Exam Guide - The companion certification to the WEB-200 Course