To help you navigate our website and Help Center, we've included a few pages we believe might come in handy for our Offensive Security students.

First off, some important pages to take note of on our Official Website:

• Our Status Page - If you're experiencing issues, this is a good first place to check if we're having any outages within our systems.
• Our Legal page: Check out the OffSec Terms and Conditions, the Academic Policy and Privacy Policy.
• The OffSec Blog - Read the latest updates and news about Offensive Security.

and a few more:

• Our Bug Bounty Program page - If you found a bug and believe it qualifies for our bug bounty program, this would be the page to check out.
• Our Core Values - Our code of conduct for engaging with each other and the world around us.
• Our Career Opportunities - Join the OffSec family, from anywhere?

You can also Join Our Email List in order to stay updated.

Who to contact when:

We have quite a few different departments within OffSec and hopefully, this will help you get your email to the correct department:

• Orders Department (orders@offensive-security.com): For any inquiries regarding payment, registration for future courses, changing course start dates, exam scheduling or student record updates.
• Help Department (help@offensive-security.com): For any technical issues you might have with the lab/exam machines or VPN connection.
• Challenges Department (challenges@offensive-security.com): For any inquiries related to your current, past or future exam attempt
• Proctoring Department (proctoring@offensive-security.com): For all inquiries regarding the proctoring of your exam, including questions about your identification or testing the proctoring software.
• Live Chat - For live technical assistance with your lab or exam connectivity.

If you're not sure which department to contact, you can always submit a request and one of our Team members will help you by redirecting your request to the appropriate department.

Over to some of our Important Help Center Articles:

Course start guide
Kali Linux Virtual Machine
Offensive Security Community Chat User Guide
What is your course code system?
What is PG Play and Practice?

Exam Guides and Course Information Articles:

OSCP Exam Guide - The companion certification to the PEN-200 Course
OSWP Exam Guide - The companion certification to the PEN-210 Course
OSEE Exam Guide - The companion certification to the EXP-401 Course
OSWE Exam Guide - The companion certification to the WEB-300 Course
OSED Exam Guide - The companion certification to the EXP-301 Course
KLCP Exam Guide - The companion certification to the PEN-103 Course
OSEP Exam Guide - The companion certification to the PEN-300 Course
OSDA Exam Guide - The companion certification to the SOC-200 Course
OSMR Exam Guide - The companion certification to the EXP-312 Course
OSWA Exam Guide - The companion certification to the WEB-200 Course