When purchasing a subscription, selecting a start date is not possible. Your access will start from the moment you submitted the payment. Lab access purchased as part of a subscription cannot be paused or postponed for any reason.
For individual course purchases (90-day course packages) or lab extensions, please read the instructions below. If you are studying in the Legacy System please skip directly to the second section of this article.
Note, if changed, the new start date will apply for both the training materials and labs. For more information on this topic, please visit the Course material download FAQ article.
If you are studying in the Offsec Training Library
Registering a Standalone Course
When registering for a course containing lab access, you will be able to select a course start date within 6 weeks. Note, if you chose to start your course today, your lab will start immediately and will run in a consecutive block of time.
You are able to reschedule your course start date, directly from your control panel. In the Training Library, the course can start on any day of the week. You are able to choose a start date within 42 days of payment. To change the start date of a course:
- Select the course you wish to reschedule.
- Click the "Change Start Date" button.
- Select your new preferred start date and press the "Change Lab Start Date" button.
Your new course start and end date will be displayed at the top of the page.
Note that we will only consider postponing a course start date outside of the 42 days of payment for valid reasons, such as acute illness or family emergency and you may be asked to provide documentation to support your claim. Planned events such as work projects and vacations are not acceptable reasons. To request a seat change outside of what is available in your control panel, please submit a ticket with your desired course start date.
Purchasing a Lab Extension
When you have active lab access the moment you purchase a lab extension, the new access will automatically be set to start at the end of your current access period.
If you do not have an active lab, you will be able to select a start date within 6 weeks. Note, if you choose to start today, your lab will start immediately and will run in a consecutive block of time.
If you are studying or registered in the Legacy System
Registering a standalone course
As a new student registering for a standalone course in our Legacy System, should you need to change the start date you selected during your registration process, you will be able to select a new start date following the above instructions as soon as you've completing the ID verification process and your account has been migrated to the Training Library.
Alumni students how have not yet been migrated, will be able to select a new course start date following the above instructions once payment is submitted and the account has been migrated to the OffSec Training Library.
If you're an alumni student and no longer have access to your original personalized purchase link to the Legacy system or are unsure whether your account has been migrated or not, please Submit a request and our team will be happy to assist.
Note: Any new purchases made in the Legacy System (with the exception of certification retakes) will automatically be migrated to the OffSec Training Library after ID verification (new students) or after successful payment (Alumni students).
Purchasing a Lab extension
If your account has not been migrated yet, you can purchase a lab extension via your Legacy System account whenever you wish by using the personal purchase link you received in your course start email.
If you cannot find your personal purchase link, you can recover it here.
Note: Lab extensions purchased via the Legacy System will automatically be activated shortly after payment; there is no option to select a preferred lab start date.