When purchasing a subscription, your access will start from the moment you submitted the payment. Lab access purchased as part of a subscription cannot be paused or postponed for any reason.

For individual course purchases (30/60/90 day course packages), please read the instructions below. If you are not studying in the Offensive Security Training Library please skip directly to the second section of this article.

Note, if changed, the new start date will apply for both the training materials and labs. For more information on this topic, please visit the Can I receive my course materials early? article.

If you are studying in the Offensive Security Training Library 

When registering for a course containing lab access, you will be able to select a course start date within 6 weeks. Note, if you chose to start your course today, your lab will start immediately and will run in a consecutive block of time.

You are able to reschedule your course start date, directly from your control panel. In the Training Library, the course can start on any day of the week. You are able to choose a start date within 42 days of payment. To change the start date of a course:

1. Select the course you wish to reschedule.
2. Click the "Change Course Access Start Date" button.
3. Select your new preferred start date and press the "Change Lab Start Date" button.

You will be able to choose an exam start date within 3 months from the date of purchase and we require at least a 48 hours notice before your already scheduled start time in order to make the change in our system. 

Note that we will only consider postponing a course start date outside of the 42 days of payment for valid reasons, such as acute illness or family emergency and you may be asked to provide documentation to support your claim. Planned events such as work projects and vacations are not acceptable reasons. To request a seat change outside of what is available in your control panel, please submit a ticket with your desired course start date.

If you are not studying in the Offensive Security Training Library 

Should you need to change the start date you selected during your registration process, our system allows us to move start dates up to 3 times.

You will be able to choose a start date on any Sunday within 3 months from the date of purchase and we require at least a 48 hours notice before your already scheduled start time in order to make the change in our system. 

Note that we will only consider postponing a course start date for valid reasons, such as acute illness or family emergency and you may be asked to provide documentation to support your claim. Planned events such as work projects and vacations are not acceptable reasons.

To request a seat change, please submit a ticket with your desired course start date. Please do so only after payment.