While the courses are self-paced and self-directed that do not have any official support, we do invite you to join our Offsec Community Chat Platform where you can connect, collaborate, and chat with your fellow learners, the Offsec staff, and infosec professionals as you go through the course. For more information, please visit: OffSec Community Chat User Guide
In addition, we also have our OffSec forums, where you might find help if needed: OffSec Forums
If you have not received your Forum Credentials or forgot your credentials, you can reach out to our Help Department at: firstname.lastname@example.org for assistance.
Make sure to include your OSID when reaching out so they can better assist you.
If you experience any technical problems connecting to, or working with the labs, please contact our Administrators via Discord in the #otl-support channel or email our Help Department at: email@example.com. (Note: This email is for technical support and not for assistance with course exercises.)
How to join the OffSec Discord server
If you already have a Proving Grounds account, you can follow the instructions described here to join our Discord community.
To join our Discord server without a PG account, click on one of the two invitation links presented below:
Create a Discord account and join our server - you can use this option if you are new to Discord and never created an account with them in the past. Once you access the link and complete the registration steps, you will automatically join our server.
Join our server with your existing Discord account - this option is recommended for users already registered with Discord. Once you access the link and log in with your Discord account, you will automatically join our server.
How to join OffSec Course channels
To join the relevant course channels please post a message in the #role-requests channel with the message: “Can I have roles assigned please?” One of the OffSec members will review your request and once approved, will add you to the course channels associated with your account.
Note, receiving access to the Offsec course channels can take up to 24 hours from the moment you've joined our server.
We wish you a productive and enjoyable time.