How long are products valid for?
Products purchased via our training consultants are valid for 12 months from the moment they were issued. Within these 12 months you will be able to activate the products by sending an invitation to either yourself or your team members. Once the invitation is accepted the access to the product will start immediately.
Note, if you are inviting yourself to a product, the invitation will be accepted automatically and your access will start instantly. To see the new product, please refresh your page.
How long is a subscription invitation link valid for?
Subscriptions start running from the moment you've completed your order unless otherwise agreed with the Sales representative, as such, we recommend logging in to your Organization Admin account and distributing the licenses as soon as possible.
How long is a course invitation link valid for?
Students can accept an invitation for an individual course package, lab extension or exam retake purchased with Flex funds, for as long as the Flex funds are still valid.
If the individual course package, lab extension or exam retake was purchased via a credit card, debit card or net terms, the invitation links will be valid for 12 months from purchase.
Can I reassign a product or a license?
Individual products (stand-alone courses, lab extensions, exam attempts, etc.) cannot be reassigned once the student has gained access to them.
A subscription license (PG Practice, Learn one and Learn Unlimited) may be re-assigned once in the subscription year . For more information on reassigning a subscription please click here.