To change your email address in our system, we require a non-free email address (for example, (name@school.edu) or (name@xyzcompany.com) that we can retain on file. If you do not have a non-free email address, please provide us with a scanned copy of your valid government issued ID in color, such as a driver’s license or passport. For IDs in the form of a card, please include a scan of both the front and back of the card.

We need to be able to see your photo, full name, address (if applicable), year of birth and the expiration date of the ID. You may blur the ID number. Expired IDs are not accepted.

You may also send a photo of your ID if a scanner is not available, as long as the image is clear and not blurry.

We can accept identification in English only.

Should you choose to send a scanned ID, you may blur the ID number and submit a ticket below. The provided identification is used for identity verification purposes only and is destroyed once your registration is complete. After providing the requested information, we will assign your free address as your primary email in our system.